Our Policies

At SDA Living Australia, we’re committed to providing high-quality, person-centred housing that meets the needs and rights of all our residents. This page outlines the key policies that guide how we operate, from resident rights and responsibilities to safety, privacy, and service standards.

Our goal is to be transparent, fair, and consistent in everything we do. These policies are here to ensure you feel informed, respected, and supported at every step.

Feedback and Complaints Summary

Fire Safety Manual

House Rules

Human Rights Policy

Maintenance and Repairs Guide

Participant Charter

Preventing and Responding to Violence, Abuse, Neglect, Exploitation and Discrimination Policy

Privacy Policy

Property Damage Policy

If you can’t find the policy or information you’re looking for, please don’t hesitate to reach out. Our team is here to help and will be happy to provide you with the documents or support you need. Your questions are always welcome, we’re just a call or email away.

contact@sdalivingaustralia.com.au

1300 469 939